Contact Us
For more information regarding our products and services, you can call us at 616-336-3490 or outside the local area, toll-free at 888-336-3490. If you would prefer to email us we can be reached at information@kentcountycu.org.
KCCU Main Office
1619 Plainfield, NE
Grand Rapids, MI 49505
Phone: (616) 336-3490 or Toll-free (888) 336-3490
Fax: (616) 363-3666
Loss or Theft of a Card
If you experience the loss or theft of a Visa Credit Card, Debit MasterCard, or ATM card you must notify us immediately.
VISA Credit Card
To report a lost or stolen VISA Card call:
Monday - Friday, 9:00 AM - 5:00 PM: 888-336-3490
After hours: 866-333-4740
MasterCard Debit Card
To report a lost or stolen MasterCard Debit Card call:
Monday - Friday, 9:00 AM - 5:00 PM: 888-336-3490
After hours: 800-754-4128
ATM Card
To report a lost or stolen ATM Card call:
Monday - Friday, 9:00 AM - 5:00 PM: 888-336-3490
Helpful Links:


